Shipping policy
Shipping Policy
At fourseasonsaunas, we are committed to delivering your sauna with care, precision, and quality service. Please take a moment to review our shipping policy before placing your order.
Processing & Delivery Time
All saunas are made to order to ensure the highest craftsmanship and attention to detail. Depending on the complexity of the build and order volume, shipping usually takes from 2-4 weeks however can take up to 6 weeks from the date of purchase.
We will keep you informed throughout the process with updates on your sauna's production and estimated delivery time.
Shipping Details
- Shipping and delivery costs for our saunas are calculated based on the postcode of the delivery address. As each order varies in size and location, we provide a tailored delivery quote to ensure accurate and fair pricing. Final shipping costs will be confirmed before completing your purchase.
- Deliveries are made curb-side and require someone present to receive and inspect the item.
- We will contact you in advance to schedule a convenient delivery window.
Shipping Regions
Currently, we ship to the whole of the UK. If you're unsure whether we deliver to your area, feel free to contact us.
Delays & Special Requests
While we strive to meet all delivery estimates, delays can occasionally occur due to weather, supply chain disruptions, or custom modifications. If you have specific delivery needs or a deadline, please reach out to us prior to placing your order so we can do our best to accommodate.